C Suite Coup Pty Ltd ABN 40 684 615 218

Last updated: 12 March 2025

This privacy policy outlines our commitment to protecting personal information you give to us, or we collect about you (offline or online) including through our website www.csuitecoup.au.

Personal information

We may collect the following personal information about you, from you or from a third-party source:

  • your name, date of birth and contact details (e.g., email, mailing and street address, telephone);

  • business registration details (e.g., business name, ABN number, shareholder and director details);

  • your credit card or payment details, through our third-party payment processor;

  • details of services we have provided to you or that you have enquired about;

  • your device ID, device type and information, geo-location information, IP address, standard web log information, browser session data, device and network information, statistics on page views, acquisition sources, search queries, browsing behaviour and information gathered through internet cookies; and

  • additional personal information that you provide to us, directly or indirectly, through your use of our website, applications, social media platforms and communications between us.

Collecting and using personal information

We may collect, hold, use and disclose personal information about you for the following reasons:

  • to provide you our services, or give you information about our services;

  • to help you access our website, applications and social media platforms;

  • to identify, contact and communicate with you;

  • for internal record keeping, administrative purposes, invoicing and billing purposes;

  • for analytics, market research and business development, including to operate and improve our website, applications and social media platforms;

  • to run competitions and/or offer additional benefits to you;

  • for advertising and marketing, including direct marketing;

  • to comply with our legal obligations and resolve any disputes; and

  • to consider your employment application.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us or unsubscribing.

When we receive personal information about you directly, or from a third party, we will protect it in accordance with this privacy policy including taking reasonable steps to protect it from misuse, interference, loss or unauthorised access, modification and disclosure.

Disclosing personal information

We may disclose personal information about you, to the following parties:

  • our employees, contractors and related entities;

  • our existing or potential agents or business partners;

  • sponsors or promoters of any competition we run;

  • anyone to whom our business or assets are, or may be, transferred;

  • credit reporting agencies, courts, tribunals, regulatory authorities and law enforcement officers;

  • our third-party service providers, agents and subcontractors (e.g., IT service providers, data storage, webhosting and server providers, debt collectors, maintenance of problem-solving providers, marketing or advertising providers, professional advisors, payment system operators and debt collectors). This may include parties located, or that store data, outside of Australia; and

  • third-parties to collect and process data, such as Google Analytics or other relevant businesses, including parties that store data outside of Australia.

When you provide your personal information to us, you’re consenting to this privacy policy and to us disclosing your personal information outside of Australia including to the United States. You acknowledge that:

  • we aren’t required to ensure overseas recipients handle that personal information in compliance with Australian Privacy laws; and

  • some overseas third parties may not be regulated by the Privacy Act and the Australian Privacy Principles and in those cases, you would not be able to seek redress under Australian law for breaches.

Your rights and controlling your personal information

By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this privacy policy. You don’t have to provide personal information to us, however, if you don’t, we may be unable to provide services to you.

You can request details of the personal information that we hold about you and if you believe that your personal information is inaccurate, out of date, incomplete, irrelevant or misleading, please let us know at https://www.csuitecoup.au/how. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

To unsubscribe from our e-mail database or opt-out of communications (including marketing), please let us know at https://www.csuitecoup.au/how or opt-out using the unsubscribe function embedded in the communication.

Complaints

If you’re unhappy with how we have handled your personal information, please let us know at https://www.csuitecoup.au/how. We will promptly investigate your concerns, and respond to you in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.

If you’re not satisfied with our management of your complaint, please contact the Office of the Australian Information Commissioner 1300 363 992 or www.oaic.gov.au.

Storage and security

We’re committed to taking reasonable steps to protect the personal information we collect. To minimise the risk of unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard the personal information from misuse, interference, loss and unauthorised access, modification and disclosure.

We can’t guarantee the security of any personal information, particularly where it is transmitted using the Internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we can’t assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this privacy policy.

Cookies and web beacons

We may use cookies or web beacons on our website. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, don’t tell us your email address or other personally identifiable information, however they do allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. Web beacons (also known as clear GIFs) are small pieces of code placed on a web page to monitor the visitor’s behaviour and collect data about the visitor’s viewing of a web page.

We may use Google Analytics to collect and process data. To find out how Google uses data when you use third-party websites or application, please see www.google.com/policies/privacy/partners/.

Links to other websites

We sometimes include links to external or third-party websites on our website. We don’t have any control over these third-party websites and we’re not responsible for the protection and privacy of any personal information that you provide when visiting them. Third-party websites are not governed by this privacy policy, even if you followed a link from our website to the third-party website.

Amendments

We may vary this privacy policy by publishing the amended version on our website. We recommend you check our website regularly to ensure you’re aware of our current privacy policy.

Contact us

Telephone: 0404 726 283

Email: lauren@csuitecoup.au

Privacy Policy